Refund policy

At homenexa.store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You have 7 days from the date of delivery to request a return.
• Items must be unused, in original packaging, and in the same condition as received.
• Certain items (e.g., personal use items, clearance products) may not be eligible for return.

Refunds

• Once we receive and inspect your return, we will notify you.
• Approved refunds will be processed within 5–7 business days to your original payment method.

Exchanges

• We replace items only if they are defective or damaged.

Return Shipping

• Customers may be responsible for return shipping costs unless the product is defective or incorrect.

Contact Us

For return requests, email: care@homenexa.store